Privacy Policy

1. Information We Collect
When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Information
We use the personal information we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to communicate with you directly regarding your order status, updates, or customer service inquiries via email or phone.

3. We Will Never Sell Your Information
Your privacy is sacred to us. We explicitly promise that we will never sell, rent, trade, lease, or otherwise disclose your personal data or contact information to third-party marketing companies for promotional purposes.

4. Sharing Information for Order Fulfillment
We only share your personal information with trusted third parties strictly to help us use your personal information to fulfill your order, as described above. For example, we share your shipping details with delivery carriers (like USPS or UPS) so they can deliver your package, and we share your data with our website's secure payment gateway to process transaction funds.

5. Data Retention & Your Rights
When you place an order through the site, we will maintain your order information for our internal business records (such as taxes and bookkeeping) unless and until you ask us to delete this information. If you are a resident of certain jurisdictions, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to shop@twistedduckcreations.com.